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Training Resources

Candy Cotton

I. INTERNAL

Please select the item you wish to view.

1. Documents & Forms

Download useful forms and documents for future reference.

Employee

Handbook

Clock-in Instructions

Important

Information

New Employee

Intro Slideshow

Pet Line

Order Form

Credit 

Application Form

Client

FAQ

New Client

Info Flyer

 

2. Closing Out Instructions

 

3. Credit Application Form

 

4. Clocking In/Requesting Time

 

5. Item Cheat Sheet

 

6. Last Call Summary

 

7. Limited Editions Available

 

8. Mixed Case List

 

9. New Client Form

 

10. New Account Requirements

 

11. Pet Line Order Form

 

12. Linking Your Online Account

 

13. Sales Points & Product Uses

 

14. Setting Up Online Accounts

 

15. Reconciliation Process

 

16. VCA Presentation

 

17. VCA Process

 

18. Web Orders

 

19. Re-routing Web Accounts

 

20. Chewy Advance Ship Notice

 

Phone: 1-866-540-7457 

Fax: 1-866-559-9525

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6401 Carmel Rd. Suite 206

Charlotte, NC 28226

Hours:

Mon-Fri: 8:30am - 5:00pm

Candy Cotton

©2020 by Specialty Pet Products