You've got questions, and we've got the answers.
Frequently asked questions
1. Where is your company based?
Our sales office is located in Charlotte, NC. However, our candles are manufactured and shipped from our warehouse located in Marshville, NC. We have been manufacturing and marketing our products for over 15 years.
2. What makes your products different?
All of our products contain natural enzymes that help to exterminate odor from the surrounding atmosphere. The enzymes absorb the odor from their surroundings into the product, then the enzymes break down the odor’s compound structure, and evaporate the by-product in the form of a clean, natural gas. During the evaporation process, the gas picks up the scent of the product and releases this fragrance into your office, home or car; exterminating the odor and creating a pleasant fragrance for your enjoyment. Unlike other "odor eliminating products”, ours do not just mask odors but destroy them. Our candles are a blend of paraffin and soy wax, and a zinc wick, which will ensure a cleaner and longer burn time. Specialty Pet Products is proud to say, ALL of our products are made in the U.S.A.
3. What are the size of the candles and how long do they last?
4. What are your burning instructions?
5. Do you offer seasonal fragrances?
Specialty Pet Products loves to offer limited edition fragrances for each season. In the fall we offer favorites like Pumpkin Spice and Fallen Leaves. Winter sees many festive fragrances such as Sugared Cranberry and Evergreen. In the spring we load up on blossoming florals and beach themes and the summer gives us fun fragrances like Magnolia, Marigold, Montego Bay, and Bermuda Beach. We never know what surprises the fragrance genius will bring us but it's always exciting to discover our new favorite scent.
6. What does the date on the bottom of your sprays/products mean?
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